Palm Pre Cell Phone User Manual


 
Section 4A: Troubleshooting 285
Help
If you take a picture when the keyboard is slid out, press Space to take the picture
instead of tapping the onscreen shutter icon.
Amazon MP3
I bought a song from Amazon MP3, but it isn’t showing up on my phone
Occasionally, the download process may be interrupted, so a song you purchased may not
be successfully downloaded to your phone. To confirm the purchase and download of a
song, log in to your Amazon account from your computer. If the song shows up there as
purchased and downloaded, contact Amazon support and let them know you never received
your song.
Transferring Information From Your Computer
I bought a song through Amazon MP3 and want to transfer it to my computer
You can copy music files on your phone to your computer for use with a desktop music
player. For instructions, see “Copy Files Between Your Phone and Your Computer” on
page 81.
I copied a group of music folders from my computer, but I can’t see or play
them on my phone
When you connect your phone to your computer in USB drive mode, you can copy any file
onto your phone. However, each media application on your phone—Photos, Music, and
Videos—can display or play files in certain file formats only. If your media file is in an
unsupported format, you can’t use it on your phone.