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When I select a number from my contacts, the number cannot be dialed
• Make sure that you have correctly recorded the number in your file
• Make sure that you have selected the country prefix when calling a foreign country
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some files or save the files in the phone
contacts (i.e. your professional or personal directories)
My callers are unable to leave messages on my voicemail
• Contact T-Mobile to check service availability
I cannot access my voicemail
• Make sure T-Mobile's voicemail number is correctly entered in "My numbers"
• Try later if the network is busy
I am unable to send and receive MMS
• Check your phone memory availability as it might be full
• Contact T-Mobile to check service availability and check MMS parameters (see page 24)
• Verify the server center number or your MMS profile with T-Mobile
• The server center may be swamped, try again later
The flickering icon is displayed on my standby screen
• You have saved too many short messages on your SIM card; delete some of them or archive them in the
phone memory
SIM card PIN locked
• Contact T-Mobile to obtain the PUK code (Personal Unblocking Key)
I am unable to download new files
• Make sure there is sufficient phone memory for your download
• Select the microSD card as the location to store downloaded files
• Check your subscription status with T-Mobile
The phone cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible to other users (see page 53)
• Make sure that the two phones are within Bluetooth’s detection range
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 3 hours)
• After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after
removing the charger to obtain an exact indication
• Switch on the backlight upon request
• Extend the email auto-check interval for as long as possible
• Update news and weather information on manual demand, or increase their auto-check interval
• Exit background-running Java applications if they are not being used for a long time
• Deactivate Bluetooth when not in use
Approved Firmware Versions
This device will only operate with firmware versions that have been approved for use by T-Mobile and the
device manufacturer. If unauthorized firmware is placed on the device it will not function.