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Inter-Tel
®
Model 8690 User Guide (ITP Mode)
USING UC
Call Details Dialog Box
The call log Details dialog box displays the following call information:
• Type: Displays the call type (incoming or outgoing) with an icon (see page 104)
and text.
• Date/Time: Displays the date and time the call came in.
• Name/Number: Displays the name/number of the caller/called party. An icon
indicates the current contact status if the entry corresponds to an account or a
device. See page 104 for a description of the icons. For an account, the current
composite status is displayed. For a device, the current DND status is displayed.
If the entry does not correspond to an account or a device, the status is unknown.
This status is simply a snapshot and does not update in real time.
• Result: Displays the call result, as discussed on page 108.
• Call Steps: Displays every step the call went through before it terminated. Each
step indicates the date and time at which the step occurred, the action the step
took (e.g., CONNECTED), and the telephone number of the other party involved
(if applicable).
To view call details:
Select the entry from the call log and press .
To return or delete a call from the call log details dialog box:
1. Press Call Log on the endpoint display.
2. Select the entry, then press .
3. Select any of the following options:
• Call: Opens the Call dialog box allowing you to place the call, leave a sta-
tion message, or go directly to the voice mail system for the party you want
to call.
• Delete: Removes the entry from the call log.
• Close: Closes the dialog box and returns to the call log.