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Model 8690 User Guide (ITP Mode)
GETTING STARTED
USING DO-NOT-DISTURB MODE
If you are away from your desk, or if you do not want to be disturbed, you can use the
DND feature. This halts all pages and calls to your endpoint, except queue callbacks,
recalls, and direct ring-in calls. When other users call your endpoint, they hear a
repeating signal of four fast tones and, if they have a display endpoint, see the DND
message you have selected.
Your telephone system can have up to 20 different DND messages, each of which can
be changed by the system administrator, installer, or programmer. Your trainer or sys-
tem administrator will give you a list of the programmed DND messages. For conve-
nience, you should update the following default list.
Because the system DND message only uses one line of your display, you can enter a
second line of text, up to 16 characters. For example, if you select 03 (IN MEETING
UNTIL) as your first line of text, you can enter “3:30” as your second line. Callers
with a display endpoint will then see, “IN MEETING UNTIL 3:30.”
NOTE: By default, call routing is enabled when running Unified Communicator. If you
do not want to receive calls while in DND or your status is “unavailable,” either turn call
routing off, or create a rule for internal callers and external callers so that your calls are
routed appropriately (for example, to voice mail). If you want callers to know your DND
status, create greetings for each of the statuses on the system or create greetings for
the statuses you use, then use these greetings in routing rules (based on the DND sta-
tuses). If using greetings in your call routing rules, turn off system forwarding.
DEFAULT MESSAGE NEW MESSAGE DEFAULT MESSAGE NEW MESSAGE
01 DO-NOT-DISTURB 11 OUT OF TOWN ’TIL
02 LEAVE A MESSAGE 12 OUT OF OFFICE
03 IN MEETING UNTIL 13 OUT UNTIL
04 IN MEETING 14 WITH A CLIENT
05 ON VACATION/
HOLIDAY ’TIL
15 WITH A GUEST
06 ON VACATION/
HOLIDAY
16 UNAVAILABLE
07 CALL ME AT 17 IN CONFERENCE
08 AT THE DOCTOR 18 AWAY FROM DESK
09 ON A TRIP 19 GONE HOME
10 ON BREAK 20 OUT TO LUNCH