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Inter-Tel
®
Model 8690 User Guide (ITP Mode)
GETTING STARTED
TRANSFERRING CALLS
Although transferring calls is considered a basic function of an endpoint, the Model
8690 endpoint has many advanced options for this feature. With your endpoint, you
can transfer to another extension, voice mail, or even an outside line.
To Another Extension
1. EITHER, Press the TRANSFER menu button.
OR, Press the
TRANSFER TO HOLD menu button to place the call on hold at the
other endpoint.
2. Dial the desired extension number or press the IC DIRECTORY menu button to
look up the number.
To transfer to your message center, press the
MESSAGE CENTER menu button.
3. Wait for an answer, announce the call, and then hang up.
If the number is busy, there is no answer, or the transfer is refused, press
Answer
to return to the caller.
NOTE: If you are receiving a transferred call and the Transfer-To-Connect option is
enabled for your endpoint, you are automatically connected to the transferred caller
once the transferring party hangs up. If this option is disabled, you must press Answer
or lift the handset to answer the transferred call.
To Voice Mail
1. Press the TRANSFER menu button.
2. Press the VOICE MAIL menu button.
3. EITHER, Dial the desired mailbox number and hang up.
OR, Hang up to send the call to the voice mail menu (so that the caller can select
the mailbox number).
To an Outside Number
1. Press the TRANSFER menu button.
2. Select an outgoing line by pressing the OUTSIDE PHONE menu button.
3. Dial the desired telephone number.
4. Wait for an answer, announce the call, and then hang up.
If the number is busy, there is no answer, or the transfer is refused, press the
flashing button to return to the caller.