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When you want to learn more about how to use your product
or you are unsure how your device should function, see the
support pages at www.nokia.com/support or your local
Nokia website, www.nokia.mobi/support (with a mobile
device), the Help application in the device, or the user guide.
If this does not resolve your issue, do one of the following:
• Restart the device: switch off the device, and remove the
battery. After about a minute, replace the battery, and
switch on the device.
• Restore the original factory settings as explained in the
user guide. Your documents and files will be deleted in the
reset, so back up your data first.
• Update your device software regularly for optimum
performance and possible new features, as explained in
the user guide.
If your issue remains unsolved, contact Nokia for repair
options. See www.nokia-asia.com/repair. Before sending
your device for repair, always back up the data in your device.
Keep your device
software up to date
About software updates
Software updates may include new features and enhanced
functions that were not available at the time of purchase of
your device. Updating the software may also improve the
device performance.
To get a notification when new software is available for your
device, register with My Nokia, and subscribe to notifications
for text or e-mail messages. For more information, go to
www.nokia.com/mynokia.
Warning: If you install a software update, you cannot
use the device, even to make emergency calls, until the
installation is completed and the device is restarted. Be sure
to back up data before accepting installation of an update.
Downloading software updates may involve the transmission
of large amounts of data (network service).
Make sure that the device battery has enough power, or
connect the charger before starting the update.
After updating your device software or applications, the
instructions related to the updated applications in the user
guide or helps may no longer be up to date.
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