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If you are a new T-Mobile® customer and your
service has not been activated, simply call Customer
Care at 1-800-937-8997 from your landline phone
and a T-Mobile Activations representative will assist
you. You will need the following information when
activating service:
Service Agreement and agent code on your
Agreement.
Your name, home address, home phone, and
billing address.
NOTE: For business and government accounts,
please provide the name of your company or
government agency, address, and tax ID.
Your Social Security number, current driver’s
license number, and date of birth for credit
check purposes.
Your choice of T-Mobile rate plan and
services (see www.t-mobile.com for latest plan
information).
SIM serial number and IMEI number (located
on the box bar code label).
By activating service, you acknowledge that you have read,
understand, and agree to be bound by each of T-Mobile’s Terms
and Conditions and your Service Agreement.
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SERVICE ACTIVATION