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Troubleshooting
6-28 Issue 1 October 1998
How to Troubleshoot Connection Problems continued
Symptom: Remote Module unexpectedly disconnects from Switch Card
Reason for
Disconnect
Possible Cause Action
Lost V42 Analog line on the
Switch Card has been
lost or data packets
have been dropped
between the modems.
Check cabling for the PSTN/
analog line connectors on the Rack.
It appears that the analog line has
become unavailable.
Check the Statistics tab to look for
unusual or excessive errors. Lower
the “Connect Rate” on the remote
module.
Lost Signal Switch Card has lost
the digital line into
the Lucent ECS
Check cabling from the Lucent
ECS to the Rack. Check the ECS
and make sure port is still active.
Table 6-18. Unexpected Disconnect/Lost V42, Lost Signal