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Customer Support Information
xii Issue 1 October 1998
Equipment
Attachment
Limitations
The Industry Canada label identifies certified equipment.
This certification means that the equipment meets certain
telecommunications network protective, operational and
safety requirements.
Industry Canada REN: 0.38
The department does not guarantee the equipment will
operate to the user’s satisfaction.
Before installing this equipment, users should ensure that
it is permissible to be connected to the off premise lines of
the local telecommunications company. The equipment
must also be installed using an acceptable method of
connection. In some cases, the company’s inside wiring
associated with a single line individual service may be
extended by means of a certified connector assembly
(telephone extension cord). The customer should be aware
that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be made by an
authorized Canadian maintenance facility designated by
the supplier. Any repairs or alterations made by the user
to this equipment, or equipment malfunctions, may give
the telecommunications company cause to request the user
to disconnect the equipment.
Users should ensure for their own protection that the
electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if
present, are connected together. This precaution may be
particularly important in rural areas. Caution: Users
should not attempt to make such connections themselves,
but should contact the appropriate electric inspection
authority, or electrician, as appropriate.