Lucent Technologies 3100 Carrying Case User Manual


 
Troubleshooting
6-32 Issue 1 October 1998
How to Troubleshoot Data Connection Problems
continued
Symptom: Not satisfied with data performance
Action:
Optimally, the DEFINITY Extender uses a reliable 33.6 Kbps connection for
data functionality. Data rates will vary according to the following guidelines:
1. When a voice call is active, data transfer operates at 10 to 12 Kbps.
2. Without an active voice call, the data rate is approximately 20 to 22
Kbps.
Note: If you are not receiving these rates, check the Connect Rate on the
remote module. Increasing the connection rate will increase data
throughput. However, increasing the connection rate can also increase the
possibility of bit errors between the modems, and this will in turn reduce the
audio quality on voice calls. The optimal connection rate is totally
dependent on the quality of the analog lines at the remote and switch sites.