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Warranty Information 117
Section 17: Warranty Information
What is Covered and For How Long?
SAMSUNG Electronics Canada Inc. ("SAMSUNG") warrants to the
original purchaser ("Purchaser") that SAMSUNG's phones and
accessories ("Products") are free from defects in material and
workmanship under normal use and service for the period
commencing upon the date of purchase and continuing for the
following specified period of time after that date:
What is Not Covered? This Limited Warranty is conditioned upon
proper use of Product by Purchaser. This Limited Warranty does not
cover: (a) defects or damage resulting from accident, misuse,
abuse, neglect, unusual physical, electrical or electromechanical
stress, or modification of any part of Product, including antenna, or
cosmetic damage; (b) equipment that has the serial number
removed or made illegible; (c) any plastic surfaces or other
externally exposed parts that are scratched or damaged due to
normal use; (d) malfunctions resulting from the use of Product in
conjunction with accessories, products, or ancillary/peripheral
equipment not furnished or approved by SAMSUNG; (e) defects or
damage from improper testing, operation, maintenance, installation,
or adjustment; (f) installation, maintenance, and service of Product;
or (g) Product used or purchased outside Canada.
This Limited Warranty covers batteries only if battery capacity falls
below 80% of rated capacity or the battery leaks, and this Limited
Warranty does not cover any battery if: (i) the battery has been
charged by a battery charger not specified or approved by
SAMSUNG for charging the battery; (ii) any of the seals on the
battery are broken or show evidence of tampering; or (iii) the battery
has been used in equipment other than the SAMSUNG phone for
which it is specified.
What are SAMSUNG's Obligations? During the applicable warranty
period, SAMSUNG will repair or replace, at SAMSUNG's sole
option, without charge to Purchaser, any defective component part
of Product. To obtain service under this Limited Warranty, Purchaser
must return Product to an authorized phone service facility in an
adequate container for shipping, accompanied by Purchaser's sales
receipt or comparable substitute proof of sale showing the date of
purchase, the serial number of Product and the sellers' name and
address. To obtain assistance on where to deliver the Product, call
Samsung Customer Care at 1-800-Samsung. Upon receipt,
SAMSUNG will promptly repair or replace the defective Product.
SAMSUNG may, at SAMSUNG's sole option, use rebuilt,
Phone 1 Year
Batteries 1 Year
Leather Case 90 Days
Holster 90 Days
Other Phone Accessories 1 Year