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Getting Started 17
Formatting a Windows Phone 8
Normally, if you want to reset your phone to the factory
default settings:
Ⅲ
From the Home screen, touch
Settings .
Under the
system
menu, touch
about
➔
reset your phone
➔
yes
.
For more information, refer to “About” on page 105.
Warning!
Formatting erases all user data stored on the device.
If necessary, there is another way to reset or format
your phone:
1. Press and hold the
Power/Lock key
to power off the
phone, if necessary.
2. Press both the Power/Lock key
and the
Volume Down key.
3. Press and hold only the Volume Down key.
4. The screen will display a large exclamation mark.
5. Press and release these keys in sequence:
Volume Up key ➔ Volume Down key ➔
Power/Lock key ➔ Volume Down key.
6. The phone will begin the reformatting process.
Warning!
Do not remove the battery while formatting your
phone. Wait until the device switches on and
displays the Home screen.
After formatting is complete, the Start-up Wizard screen
displays. For more information, refer to “Using the Start-up
Wizard” on page 13.
Power/Lock key
Volume
Down key
Camera key
Volume
Up key