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Setting Up Service
1A. Setting Up Service 3
Activating Your Phone
ⅷ If you purchased your phone at a Sprint Store, it is probably
activated and ready to use.
ⅷ If you received your phone in the mail and it is for a new Sprint
account or a new line of service, it is designed to activate
automatically. To confirm your activation, make a
phone call.
ⅷ If you received your phone in the mail and you are activating a
new phone for an existing number on your account, you will
need to go online to activate your new phone.
Ⅲ From your computer’s Web browser, go to
www.sprint.com/activate and complete the onscreen
instructions to activate your phone.
When you have finished, make a phone call to confirm
your activation. If your phone is still not activated, or you
do not have access to the Internet, contact Sprint
Customer Service at
1-888-211-4727 for assistance.
Setting Up Your Voicemail
Your phone automatically transfers all unanswered
calls to your voicemail, even if your phone is in use or
turned off. You should set up your Sprint Voicemail and
personal greeting as soon as your phone is activated.
1. From standby mode, press and hold .
2. Follow the system prompts to:
Ⅲ Create your passcode.
Ⅲ Record your name announcement.
Ⅲ Record your greeting.
Tip
Do not press while the phone is being activated.
Pressing cancels the activation process.
Note
If you are having difficulty with activation, contact
Sprint Customer Service by dialing
1-888-211-4727
from any other phone.
Note
Voicemail Passcode
Sprint strongly recommends that you create a
passcode when setting up your voicemail to protect
against unauthorized access. Without a passcode,
anyone who has access to your handset is able to
access your voicemail messages.
Sprint M560.book Page 3 Monday, June 29, 2009 3:09 PM