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4B. Manufacturer’s Warranty 189
Manufacturer’s Warranty
STANDARD LIMITED WARRANTY
What is Covered and For How Long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC
("SAMSUNG") warrants to the original purchaser ("Purchaser")
that SAMSUNG's Phones and accessories ("Products") are free
from defects in material and workmanship under normal use
and service for the period commencing upon the date of
purchase and continuing for the following specified period of
time after that date:
Phone 1 Year
Batteries 1 Year
Leather Case/Pouch/Holster 90 Days
Game Pad 90 Days
Other Phone Accessories 1 Year
What is Not Covered?
This Limited Warranty is conditioned upon proper use of
Product by Purchaser. This Limited Warranty does not cover: (a)
defects or damage resulting from accident, misuse, abuse,
neglect, unusual physical, electrical or electromechanical
stress, or modification of any part of Product, including antenna,
or cosmetic damage; (b) equipment that has the serial number
removed or made illegible; (c) any plastic surfaces or other
externally exposed parts that are scratched or damaged due to
normal use; (d) malfunctions resulting from the use of Product
in conjunction with accessories, products, or ancillary/
peripheral equipment not furnished or approved by
SAMSUNG; (e) defects or damage from improper testing,
operation, maintenance, installation, or adjustment; (f)
installation, maintenance, and service of Product, or (g) Product
used or purchased outside the United States or Canada.
This Limited Warranty covers batteries only if battery capacity
falls below 80% of rated capacity or the battery leaks, and this
Limited Warranty does not cover any battery if (i) the battery
has been charged by a battery charger not specified or
approved by SAMSUNG for charging the battery, (ii) any of the
seals on the battery are broken or show evidence of tampering,
or (iii) the battery has been used in equipment other than the
SAMSUNG phone for which it is specified.
What are SAMSUNG’s Obligations?
During the applicable warranty period, SAMSUNG will repair or
replace, at SAMSUNG's sole option, without charge to
Purchaser, any defective component part of Product. To obtain
service under this Limited Warranty, Purchaser must return
Product to an authorized phone service facility in an adequate
container for shipping, accompanied by Purchaser's sales
receipt or comparable substitute proof of sale showing the date
of purchase, the serial number of Product and the sellers'
name and address. To obtain assistance on where to deliver
the Product, call Samsung Customer Care at 1-888-987-4357.
Upon receipt, SAMSUNG will promptly repair or replace the
Sprint M560.book Page 189 Monday, June 29, 2009 3:09 PM