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56 2C. Settings
TTY Use With Sprint Service
A TTY (also known as a TDD or Text Telephone) is a
telecommunications device that allows people who are
deaf, hard of hearing, or who have speech or language
disabilities, to communicate by telephone.
Your phone is compatible with select TTY devices.
Please check with the manufacturer of your TTY device
to ensure that it is compatible with digital wireless
phones. Your phone and TTY device will connect via a
special cable that plugs into your phone’s headset
jack. If this cable was not provided with your TTY
device, contact your TTY device manufacturer to
purchase the connector cable.
When establishing your Sprint service, please call
Sprint Customer Service via the state
Telecommunications Relay Service (TRS) by first
dialing
.
For additional technical support you may call
1-888-987-4357, or access the following website:
http://www.samsung.com/us/consumer/learningresources/
mobile/accessibility/pop_accessibility.html.
To turn TTY Mode on or off:
1. Highlight and press > Settings > More... >
Accessibility > TTY Options. (An informational
message will be displayed.)
2. Read the informational message and press .
Select
TTY Full, TTY + Talk, TTY+ Hear, or TTY Off and
press .
WARNING
911 Emergency Calling
Sprint recommends that TTY users make
emergency calls by other means, including
Telecommunications Relay Services (TRS),
analog cellular, and landline communications.
Wireless TTY calls to 911 may be corrupted
when received by public safety answering
points (PSAPs), rendering some
communications unintelligible. The problem
encountered appears related to software used
by PSAPs. This matter has been brought to
the attention of the FCC, and the wireless
industry and the PSAP community are
currently working to resolve this.
Sprint M560.book Page 56 Monday, June 29, 2009 3:09 PM