Filter
Top Products
Smartphone User Manual
Appendix
Smartphone User Manual
Appendix
200
201
ActiveSync Problems
Problem
n ActiveSync operation
cannot be performed
or connected.
Solution
• Make sure the mini USB cable is
connected securely.
• Make sure you have installed the
ActiveSync software found on the
Companion CD that came with
your phone.
• Make sure the settings are correct
in File Menu > Connection
Settings... in the Microsoft
ActiveSync window on your
desktop computer.
• Chapter 7 discusses ActiveSync.
If still not working, try to uninstall
the ActiveSync software (using
Control Panel on your desktop
computer), then reinstall.