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252 Managing Your Device
Important If Encrypt files when placed on a storage card is enabled, backup all files from
the storage card before using Clear Storage, hard reset, or updating the operating
system. Otherwise you will no longer be able to access the encrypted files on the
storage card. Use ActiveSync or Windows Mobile Device Center to transfer files
between your storage card and computer. After the procedure, copy your files
back to the storage card.
To perform a hard reset
1. With the device turned off, press and hold the TALK/SEND, END and POWER
buttons until you see this message on the screen.
This operation will delete
all your personal data,
and reset all settings
to manufacturer default.
Press VolUp to restore
manufacturer default, or
press other keys to cancel.
2. Release the TALK/SEND, END and POWER buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.
Using Clear Storage
If you can access the device settings, you can use Clear Storage to reset your device
back to factory default settings.
1. Tap Start > Settings.
2. On the System tab, tap Clear Storage.
3. Enter “1234” and then tap Yes.