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Appendix
07
Alert message
If you experience any problem while using your
mobile phone, please refer to the following
checklist. If the problem still persists, contact
your dealer or nearest carrier.
When the “Insert SIM Card” message
appears:
MakesuretheSIMcardiscorrectlyinstalled.
ChecktoseeiftheSIMcardisworkingproperly.
If it does not work, try to clean the contact
points of the card with a dry cloth. If it is out of
order,takeittoyourserviceprovider.
When the “Messages full” message appears:
Thereceivedorsavedmessagesarefullin
your phone memory. You need to delete the
message.
When the “Phone and SIM messages is full.
Delete Messages” message appears:
Thereceivedorsavedmessagesarefullinyour
phoneandSIMcardmemory.Youneedto
delete the message.
When the “Password” message appears in
Phone locked state:
Enter the phone password. The default
passwordis”1234”.Ifyoucannotrememberthe
password, contact the nearest carrier.
When the “Enter PIN1” message appears:
Input PIN1. If you cannot remember it, contact
yourserviceprovider.Youcanstillreceivecalls
evenifyourmobilephonebecomeslocked
after entering the incorrect PIN1 on three
consecutiveattempts.
When the “No Service” or “Network Search”
appears:
Ifyoucannotmake/receiveacallwhenyou
are indoors or undergrounds where the signal
strengthispoor,movetowardawindoworgo
out to an open area. If you still cannot make a
connection,contactyourserviceprovider.
Troubleshooting checklist
When audio quality is poor:
End a call and try again.
When the other party cannot hear you
speaking:
YourphonemaybesettoMUTE.Disablethe
MUTEfunction.Oryourhandmaybecovering
the microphone located below the
#
key.
When battery lifetime is shorter than usual:
This may happen when you are in an area
with low signal strength. Turn o your phone
whenitisnotinuse.Changethebatterywhen
battery energy is exhausted.
When your mobile phone does not turn on:
Makesureyourbatteryischarged.Checkto
see if your phone works while recharging the
battery.
When you are unable to send a message:
EitheryouarenotregisteredtoreceiveanSMS
service,oryoumaybeinanareawhereyour
networkserviceprovidercannotprovidesuch
aservice.
When you are unable to make a call:
Yourphonemaybesetto“FixedDialing