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Troubleshooting 115
“PIN code” displays
•
You are using your phone for the
first time. You must enter the
Personal Identification Number
(PIN) supplied with the SIM card.
• The PIN check feature was
enabled. Each time the phone is
switched on, the PIN has to be
entered. To disable this feature,
select
Start
➔
More
➔
Settings
➔
Security
➔
Disable SIM PIN
, and
enter the PIN.
Problem Description Solution
“PUK Required” displays The PIN code was entered incorrectly
three times in succession and the SIM
card is now blocked. Enter the PUK
supplied by your service provider.
I forgot the password, PIN,
reset password, or PUK
codes
If you forget, lose or change the lock code,
contact your phone dealer. If you forget or
lose a PIN or PUK code, or if you did not
received such a code, you will need to
reset your phone. See “Resetting the
Phone - Power Off” on page 28. For
information about passwords, contact
your access point provider, for example, a
commercial Internet Service Provider
(ISP), service provider, or network
operator.
I entered an incorrect
password too many times,
now my device won’t boot
up.
You will need to reset your phone. See
“Resetting the Phone - Power Off” on
page 28.
i627.book Page 115 Wednesday, February 18, 2009 3:26 PM