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15-2 Warranty information
5. Upon request from NMPI, the Consumer must
provide information to reasonably prove the
date of purchase.
6. The Consumer shall bear the cost of shipping
the Product to the Customer Service Depart-
ment of NMPI. NMPI shall bear the cost of
shipping the Product back to the Consumer
after the completion of service under this
limited warranty.
7. The Consumer shall have no coverage or ben-
efits under this limited warranty if any of the
following conditions are applicable:
a) The Product has been subject to abnormal
use, abnormal conditions, improper stor-
age, exposure to moisture or dampness,
unauthorized modifications, unauthorized
connections, unauthorized repair, misuse,
neglect, abuse, accident, alteration, im-
proper installation, or other acts which
are not the fault of NMPI, including dam-
age caused by shipping and blown fuses.
b) The Customer Service Department at
NMPI was not notified by Consumer of the
alleged defect or malfunction of the Prod-
uct during the applicable limited warranty
period.
c) The Product serial number plate or the
accessory date code has been removed,
defaced, or altered.
d) The defect or damage was caused by the
defective function of the cellular system,
or by inadequate signal reception by the
external antenna.
8. If a problem develops during the limited
warranty period, the Consumer should take
the following step-by-step procedure:
a) The Consumer shall return the Product to
the place of purchase for repair or re-
placement processing.
b) If “a” is not convenient the Consumer may
contact the Customer Service Department
at NMPI, at the phone number listed on
the bottom of the next page for further
instructions.
c) The Consumer shall ship the Product
prepaid and insured. Expenses related to
removing the Product from an installation
are not covered under this limited warranty.
d) The Consumer will be billed for any parts or
labor charges not covered by this limited
warranty. The Consumer shall be respon-
sible for expenses related to reinstallation
of the Product.
e) If the Product is returned to the Customer
Service Department at NMPI during the
limited warranty period, but the problem
with the Product cannot be fixed under the
terms and conditions of this limited war-
ranty, the Consumer will be notified and
given an estimate of the charges the Con-
sumer must pay to have the Product re-
paired, with all shipping charges billed to
the Consumer. If the estimate is refused,
the Product will be returned freight collect.
If the Product is returned to the Customer
Service Department at NMPI after the ex-
piration of the warranty period, NMPI’s
normal service policies shall apply and the
Consumer will be invoiced for all shipping
charges.
9. The Product consists of newly assembled
equipment that may contain used compo-
nents which have been reprocessed to allow
machine compliance with Product perfor-
mance and reliability specifications.
10. ANY IMPLIED WARRANTY OF MERCHANT-
ABILITY, OR FITNESS FOR A PARTICULAR
PURPOSE OF USE, SHALL BE LIMITED TO THE
DURATION OF THE FOREGOING WRITTEN
WARRANTY, OTHERWISE, THE FOREGOING
WARRANTY IS THE PURCHASER’S SOLE AND
EXCLUSIVE REMEDY AND IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED.
NMPI SHALL NOT BE LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES OR A LOSS OF
ANTICIPATED BENEFITS OR PROFITS, RESULT-
ING FROM THE PURCHASE OR USE OF THE
PRODUCT OR ARISING FROM THE BREACH OF
THE WARRANTY EVEN IF NMPI KNEW OF THE
LIKELIHOOD OF SUCH DAMAGES.