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COMMON QUESTIONS
PHONE
242
11
CHAPTER
My phone seems to turn off by itself
If a system error and reset occur, the Treo
smartphone automatically turns the phone
on if it was on before the reset. However, if
the smartphone can’t determine if your
phone was on before the reset, the phone
does not automatically turn on (see Turning
your phone on and off). If the problem
persists and you’re using third-party
applications, see Third-party applications
for additional suggestions.
My smartphone makes or answers calls
when it’s in a bag or pocket
Items in your bag or pocket may be
pressing the onscreen Answer button or
otherwise activating screen items. If this
happens, be sure to press Power/End
to turn off the screen before placing
your smartphone in a bag or pocket. You
may also want to disable the screen’s
touch-sensitive feature during incoming
calls (see Locking your screen
).
The voicemail icon stays on the screen
after I listen to my messages
If the voicemail icon stays in the title bar
after you listen to your messages, you can
manually clear the voicemail icon.
1 In the Phone application, press
Menu .
2 Select Options and then select Phone
Preferences.
3 Select Clear Voicemail Icon.
TIP
To find carrying cases that can help
prevent your smartphone from making calls,
as well as other useful accessories, visit
www.palm.com/mypalm/755pverizon
.