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COMMON QUESTIONS
EMAIL
244
11
CHAPTER
Some features of my Bluetooth
hands-free device don’t work with my
smartphone
• Check the Palm compatibility list at
www.palm.com/
treo755pverizon-support to ensure that
your device is compatible.
• Check the documentation that came
with your device or the manufacturer’s
website for information specific to
your device.
Email
• For troubleshooting info on Wireless
Sync, go to:
http://www.wirelesssync.vzw.com
• For troubleshooting info on the
VersaMail
®
application, see the User
Guide for the VersaMail Application at
www.palm.com/mypalm/755pverizon
.
Messaging
I can’t tell if data services are available
When your phone is on, icons appear in the
title bar in the Phone application’s
Main
View to indicate whether data services are
available and whether a data connection is
active. See What are all those icons?
for a
description of the icons that indicate that
data services are available.
I can’t send or receive text messages
• Make sure your phone is turned on (see
Turning your phone on and off
).
• Contact Verizon Wireless to verify that
your plan includes text messaging
services, that these services have been
correctly activated, and that they are
available at your location. Verizon
Wireless should be able to tell you if
messaging services have been
experiencing transmission delays.
Delays can also occur between the time
TIP
For best performance, keep your
Bluetooth headset and phone on the same
side of your body.
TIP
If your phone is on and you do not see any
of the data icons, then data services are not
available in your current location.