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11
CHAPTER
might be “Handspring” or “palmOne,”
based on the device you’re upgrading
from:
Windows:
C:\Program Files\Palm\device name
Mac:
Mac HD/Users/user name/Documents/
Palm/Users/device name
7 Perform a hard reset (see Performing a
hard reset).
8 Sync to restore your Calendar, Contacts,
Tasks, Memos, and Pics&Videos info.
9 If the problem is resolved, begin
reinstalling your third-party applications
one at a time by double-clicking a single
file in the original Backup subfolder that
you renamed, and sync after each
application you install.
10 If the problem recurs, delete the last
application you installed and report the
problem to its developer.
Getting more help
Contact the author or vendor of the
third-party software if you require further
assistance.
Error messages
Your Treo smartphone is designed to
minimize interruptions when a system
error occurs. If your smartphone
encounters a system error, it automatically
resets itself and resumes functioning as
normal. If possible, it even turns the phone
back on if it was on before the error
occurred.
Sometimes you might want to know more
about an error. Your Treo smartphone uses
a special interface to show error messages
in greater detail.
1 Press Phone .
2 Enter #
*
#377, and then press Send
.
3 Review the screen with details about
the conditions that led up to the most
recent automatic reset.
4 Select OK.
NOTE Third-party developers create their
own error messages. If you do not
understand an error message, please
contact the developer of the application for
help.