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264 Section 4A: Troubleshooting
I can’t get my screen to turn on after removing and replacing the battery
Removing the battery turns off your phone completely, so you can’t just slide out the keyboard
or press power to turn on the screen. Instead, press and hold power until you see a
logo on the screen (approximately five seconds). Please be patient while your phone starts
up.
I can’t get the back cover off
1. Press and release the back cover release.
Did You Know?
If your phone does not turn on after you press and hold power, you need to
connect your phone to the AC charger to charge it (see “Charge the
Battery” on page 37).