HTC RAPH500 Cell Phone User Manual


 
Managing Your Device  137
To perform a hard reset
1. Turn off the power.
2. Press and hold the ENTER key, and then press the POWER key.
3. Release the POWER key, but continue pressing the ENTER key until you see the following message on 
the screen:
This operation will delete
all your personal data,
and reset all settings
to manufacturer default.
Press VolUp to restore
manufacturer default, or
press other keys to cancel.
4. Release the ENTER key, then press the VOLUME UP button to perform the hard reset, or press any other 
button to cancel the reset.
After the device performs the hard reset and restarts, the customization process will start followed by the 
Quick Start Wizard.
Clear Storage
Another way of clearing the device storage and reset all settings back to factory default settings is to use the 
Clear Storage feature. You will lose all your data and files on the device storage when you use Clear Storage, so 
make sure to do a backup first.
1. Tap 
Start > Settings > System tab >Memory > Clear Storage tab.
2. Enter “
1234” and then tap OK. 
After the device performs the Clear Storage and restarts, the customization process will start followed by the 
Quick Start Wizard.
13.9 Windows Update
You can update Windows Mobile® on your device with the latest updates, security patches or fixes, if these are 
available.
To set up Windows Update
The first time you run Windows Update, you need to set up how you want Windows Update to check for 
patches on the Microsoft Web site.
1. Tap 
Start > Settings > System tab >Windows Update.
2. On the Update Setup screen, tap 
Next.
3. Choose how you want to check for updates, 
Manual or Automatic, then tap Next. 
Note If you select Automatic, you will be asked if you want to use your current data plan to check for updates. 
Select or clear the Use my data plan to check for and download updates check box and tap Next.
4. Tap Finish.
To check for updates
1. Tap Start > Settings > System tab >Windows Update.
2. Tap 
Check Now.
Note Windows Mobile® updates may not be available at all times. Check the Windows Mobile® Web site for update 
information.
To change Windows Update options
1. Tap Start > Settings > System tab >Windows Update.
2. Tap 
Menu and select the option you want to change.