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66 Exchanging Messages
View and reply to messages
To download a complete e-mail
By default, each e-mail received in the inbox on your device contains only the first few kilobytes of the
message. When you open an e-mail, it displays only the headers and part of the message. You must download
the whole e-mail to view the complete content.
To download a complete e-mail message, open the e-mail and then do one of the following:
Finger-scroll to the end of the message, and tap
Get entire message and any attachments (POP3
e-mail account) or tap Get the rest of this message (IMAP4 and Outlook e-mail accounts).
Tap
Menu > Download Message.
Notes • The Fetch Mail feature, which is available for POP3 and IMAP4 Internet e-mail accounts, downloads an entire
e-mail without the need for you to perform a full synchronization. This limits the download to just the e-mail
message that you want and helps save data cost. Fetch Mail is also available for Outlook E-mail. See “Instant
download through Fetch Mail” in Chapter 7 for details.
• Download may take some time, depending on the speed of your Internet connection, size of the whole
e-mail, and whether file attachments are automatically downloaded.
To download file attachments
POP3 e-mail account: File attachments of a POP3 Internet e-mail account are automatically
downloaded when you download a complete e-mail.
IMAP4 and Outlook e-mail accounts: File attachments appear below the subject of an e-mail
message. Tapping an attachment opens the attachment if it has been fully downloaded or marks it for
download the next time you send and receive e-mail.
You can set automatic download of file attachments. See “Customize e-mail settings” in this chapter for
details.
To reply to or forward a message
1. Open the message and tap Menu > Reply, Menu > Reply All, or Menu > Forward.
2. Enter your response, then tap
Send.
Notes • You can receive and view HTML e-mails from any type of e-mail account. The HTML format is retained, without
layout shifting or resizing. HTML e-mail support in Outlook Mobile is available only if you are synchronizing your
device with Microsoft Exchange Server 2007.
• When replying using an Outlook e-mail account, you can customize ActiveSync to exclude addresses, including
your own, from being added to the recipient list. Tap
Menu > Options in ActiveSync, select the E-mail item, tap
Settings, then tap Advanced. In the My e-mail addresses text box, enter e-mail addresses you want to exclude.
Synchronize e-mails
Synchronizing e-mails ensures that new e-mails are downloaded to the device Inbox folder, e-mails in the
Outbox folder are sent, and e-mails deleted from the server are removed from your device. The manner in
which you synchronize e-mails depends on the type of e-mail account you have.
To automatically synchronize an Outlook e-mail account
1. Connect your device to your computer through USB or Bluetooth. Otherwise, connect through
Wi-Fi or a data connection if you are synchronizing Outlook e-mail with the Exchange Server. For more
information, see Chapter 7.
2. Synchronization automatically begins, and your device sends and receives Outlook e-mail.
To manually synchronize your Outlook or Internet e-mail account
1. Select your Internet e-mail account. (See “To select a messaging account” in this chapter.)
2. Tap
Menu > Send/Receive.
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