HTC RAPH500 Cell Phone User Manual


 
70  Working With Company E-mails and Meeting Appointments
7.1 Synchronizing with the Exchange Server
To keep up-to-date with your company e-mails and meeting schedules while you’re out of the office, you can 
connect your device to the Internet through Wi-Fi or a data connection and synchronize with your company’s 
Exchange Server.
Set up an Exchange Server connection
Before you can synchronize or access information on the Exchange Server, you need to set up an Exchange 
Server connection on your device. You need to get the following information from your network administrator 
and enter them on your device:
Exchange Server name (must be Outlook Web Access server name)
Domain name
User name and password that you use at work
If you have not synchronized your device with your computer, follow these steps to set up an Exchange Server 
connection.
1. Add a new e-mail account. See “Add an e-mail account” in Chapter 6 for instructions.
2. Enter the 
E-mail address and Password for the e-mail account and select the Save password option. 
Tap Next.
3. Clear the 
Try to get e-mail settings automatically from the Internet option and tap Next.
4. In 
Your e-mail provider, select Exchange server and tap Next.
5. Tap 
Next again.
6. Select the 
Attempt to detect Exchange Server Settings automatically option and tap Next.
7. Enter the 
Domain name and tap Next.
8. In 
Server address, enter the Exchange Server address and tap Next.
9. Select the items that you want to sync with the Exchange Server.
Tips    To change synchronization settings of an information item, for example, E-mail, select the item, then tap 
Settings.
   To change the rules for resolving synchronization conflicts, tap 
Menu > Advanced.
10. Tap Finish.
Notes    If you synchronized e-mails with your computer before, open ActiveSync on your device, then tap Menu >
Add Server Source to set up an Exchange Server connection. When prompted to select information types for 
synchronization, you must first clear the 
E-mail check box under the Windows PC item before you can select  
E-mail under Exchange Server.
   To change Exchange Server settings, open ActiveSync on your device, then tap 
Menu > Configure Server.
Start synchronization
Before you start synchronizing with the Exchange Server, make sure your device has been set up with a Wi-
Fi or data connection to the Internet so that you can synchronize over the air. For more information about 
connections, see Chapter 8.
After you finish setting up an Exchange Server connection, your device automatically starts synchronization.
You can manually start synchronization anytime by tapping 
Sync in ActiveSync.
Note If you connect your device to your office computer via a USB or Bluetooth connection, you can use this connection 
to the computer to “pass through” to the network and download Outlook e-mails and other information to your 
device.