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WHAT IS AMP’D LIVE
TM
?
|
AMP’D LIVE
TM
Need Help?
Here are a few commonly asked questions
and answers...
Is there a quick way to get back to the Amp’d
Live
TM
or MyStuff main menu?
1. Press Menu.
2. Pick Home.
How do I finish a download that
was interrupted?
1. Go to Amp’d Live
TM
.
2. Press Menu.
3. Pick My Account.
4. Pick Pending Download.
Why can't I get into The Vault?
If you're over 18, and your age was verified
when you activated your phone, you should
have received a PIN that gives access to the adult
vaults in the Internet, Entertainment, and Games
areas. If you didn't get a PIN and you want to
access the Vaults, contact Amp’d Mobile
TM
Customer Care by dialing 611 from your Amp’d
Mobile
TM
Jet phone, or 1-866-811-0091.
I picked On Demand/Streaming. Why can't I
restart or replay the item?
You can view or play On Demand/Streaming
items only once. It's just like a pay-per-view
movie from your cable or satellite service. If you
want to use an item more than once, pick the
Download option instead.
How do I edit my playlists?
You can edit only the built-in MyList playlist from
your phone. Edit your other playlists using your
computer, and then place an updated copy on
your phone.
Where can I see details about an item?
1. Go to MyStuff.
2. Pick the item you want to see details for.
3. Press Menu.
4. Pick Properties.
How do I cancel a subscription?
1. Go to MyStuff.
2. Pick Subscription.
3. Pick the subscription you want to cancel.
4. Press Menu.
5. Pick Unsubscribe.
6. Press OK to confirm cancellation.
Get Help Online
To get help online, go to www.ampd.com and
select Customer Care at the bottom.
Customer Care
To reach an Amp’d Mobile
TM
Customer Care
rep., dial 611 from your Amp’d Mobile
TM
Jet
phone. Otherwise call 1-866-811-0091, or go to
www.ampd.com.
Congratulations - you just got Amp’d! Welcome
to a whole new world of mobile entertainment.