Find help
For local services and warranty information, please refer
to the separate booklet.
Support
When you want to learn more about how to use your
product or you are unsure how your device should
function, go to www.nokia.com/support, or using a
cellular phone, www.nokia.mobi/support. You can also
select Menu > Applications > Help > Help in your
device.
If this does not resolve your issue, do one of the following:
• Switch off the device, and remove the battery. After
about a minute, replace the battery, and switch on the
device.
• Restore the original factory settings.
• Update your device software.
If your issue remains unsolved, contact Nokia for repair
options. Go to www.nokia.com/repair, or in Latin America,
www.nokia-latinoamerica.com/centrosdeservicio. Before
sending your device for repair, always back up the data in
your device.
Update device software
About device software and
application updates
With device software updates and application updates,
you can get new features and enhanced functions for your
device. Updating the software may also improve your
device's performance.
It is recommended that
you back up your personal
data before updating your
device software.
Warning: If you
install a software update,
you cannot use the device,
even to make emergency
calls, until the installation
is completed and the
device is restarted. Be sure
to back up data before
accepting installation of an
update.
Downloading software
updates may involve the
transmission of large amounts of data (network service).
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Find help