169
TROUBLESHOOTING
PROBLEMS
Problem Remedy
Phone does not switch
on
• Check that the battery is properly installed
and charged.
• Press and hold for at least two
seconds.
Short battery life for a
new battery
Battery life is reduced when:
• playing games
• leaving Bluetooth
®
switched on
• taking pictures with Camera
• recording video clips with Video recorder
• recording sound clips with Recorder
• using the Photolight often
• browsing the Internet
• downloading data
• leaving Cell Broadcast switched on
• phone is in a weak service area, requiring
more battery power
Battery charging
indicator does not
appear, and phone
cannot be switched on
when starting battery
charge session
Allow phone to charge for a few minutes
before switching on. Battery may have been
fully discharged.
Battery fails to charge
Do not connect the Travel Charger until after
the battery has been installed.
Display looks faded
Check the Brightness setting (see Display
Settings on page 117).
Emergency calls
cannot be made
Check that the antenna symbol is
displayed - move to a coverage area and
operate your phone when the antenna symbol
appears.