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AppendixAppendix
163
AppendixAppendix
A.2
System Requirements forActiveSync 4.x
To connect your device to the PC, you must have Microsoft®
ActiveSync® installed on your PC. ActiveSync 4.x is included in the
Installation CD, which is compatible with the following operating
systems and applications:
Microsoft® Windows® 2000 Service Pack 4
Microsoft® Windows® Server 2003 Service Pack 1
Microsoft® Windows® Server 2003 IA64 Edition Service Pack 1
Microsoft® Windows® Server 2003 x64 Edition Service Pack 1
Microsoft® Windows® XP Professional Service Packs 1 and 2
Microsoft® Windows® XP Home Service Packs 1 and 2
Microsoft® Windows® XP Tablet PC Edition 2005
Microsoft® Windows® XP Media Center Edition 2005
Microsoft® Windows® XP Professional x64 Edition
Microsoft® Outlook® 98, Microsoft® Outlook® 2000 and
Microsoft® Outlook® XP, and Microsoft® Outlook® 2003
messaging and collaboration clients
Microsoft® Office 97, excluding Outlook
Microsoft® Office 2000
Microsoft® Office XP
Microsoft® Office 2003
Microsoft® Internet Explorer 4.01 or later (required)
Microsoft® Systems Management Server 2.0
Some users of ActiveSync® 4.0 have reported challenges when
using the USB connection of their personal computer to connect
to a device with Windows Mobile 5.0. In many cases, these
challenges are likely caused by interoperability with desktop
firewall applications or applications that manage network traffic.
These applications appear to conflict with the TCP traffic between
a device and the PC.
An update for ActiveSync is scheduled to be available in late
November, but customers may also resolve the issue manually
immediately by visiting :
www.microsoft.com/windowsmobile/activesync4.
This issue only affects people with new devices just coming to
market and running Windows Mobile 5.0 software, and only
when synchronizing directly to a PC when using a USB connection
(wireless synchronization via Bluetooth, infra-red or directly to a
server or other services are not affected).