Filter
Top Products
Section 9
Maintaining Your Phone 235
Maintaining
Your Phone
9
Performing a hard reset
With a hard reset, all records and entries stored in your phone are erased.
Never perform a hard reset unless a soft or warm reset does not solve your
problem.
Note: You can restore any data previously synchronized with your
computer during the next HotSync operation.
To perform a hard reset:
1. Press and hold the power button on the top of the phone.
2. While holding down the power button, use the reset tool (or similar
object without a sharp tip) to gently press and release the reset
button.
3. When the system screen appears, release the power button.
4. When a message appears on the phone screen warning that you are
about to erase all the data stored on your phone, do one of the
following:
Ⅲ Press the top scroll button on the front panel of your phone to
complete the hard reset and display the Digitizer screen.
Ⅲ Press any other button to perform a soft reset.
Note: With a hard reset, the current date and time are retained. Formats
Preferences and other settings are restored to their factory default
settings.
5. If the language selection screen appears, select the same language
you selected for your desktop software. Choosing a different language
may result in loss of data.