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Section 10
Troubleshooting Tips 245
Troubleshooting
Tips
10
Application problems
Problem Solution
I tapped the Today button,
but it does not show the
correct date.
Your phone is not set to the current date. Make sure the Set
Date box in the General Preferences screen displays the
current date. See page 17 and page 196 for details.
I know I entered some
records, but they do not
appear in the application.
ᮣ Check the Categories pick list (upper-right
corner of the screen). Choose All to display all
of the records for the application.
ᮣ Check Security and make sure that the Private
Records setting is set to Show private records.
ᮣ In To Do List, tap Show and check whether
Show Only Due Items is selected.
I am having problems
listing memos the way I
want to see them.
ᮣ If you cannot manually arrange the order of
the memos in the list screen, check the Memo
Preferences setting. Make sure that Sort by is
set to Manual.
ᮣ If you choose to view your memos
alphabetically on Palm Desktop software and
then perform a HotSync® operation, the
memos on your phone still appear in the order
defined in the Memo Preferences setting. In
other words, the sort settings that you use with
Palm Desktop software are not transferred to
your phone.
I created an event in Date
Book Plus, but it doesn’t
appear in the Week View.
In the Week View, you cannot select overlapping events that
have the same start time. If you have two or more events
with the same start time, choose the Day View for the
particular day to see the overlapping events.