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Section 10
Troubleshooting Tips 249
Troubleshooting
Tips
10
Technical support
If you cannot solve your problem after reviewing the sources listed at the
beginning of this appendix, check our web site www.sprintpcs.com for the
latest technical support information, or call *2 if you have questions.
Before requesting support, please experiment a bit to reproduce and
isolate the problem. When you do contact support, please be ready to
provide the following information:
ᮣ The name and version of the operating system you are using
ᮣ The actual error message or state you are experiencing
ᮣ The steps you take to reproduce the problem