Handspring 300 Cell Phone User Manual


 
Section 10
Troubleshooting Tips 241
Troubleshooting
Tips
10
Operating problems
Tapping and keyboard problems
Problem Solution
My phone won’t turn on. Try each of these in turn:
Adjust the display settings.
Make sure the battery is fully charged.
Perform a soft reset. See page 233 for details.
If your phone still does not operate, try a hard
reset. See page 235 for details.
My phone keeps turning
itself off.
Your phone is designed to turn itself off after a period of
inactivity. This period can be set at one, two, or three
minutes. Check the Auto-off setting. See page 196 for
details.
My phone is not making any
sounds.
Check the ringer switch setting on top of your
phone. The setting turns off all sounds on
your phone.
Check the System Sound setting. See page 196
for details.
My phone has frozen. This is most commonly attributed to conflicts with third-
party software. Try each of these in turn:
Perform a soft reset. See page 233 for details.
Delete any application you recently installed. See
page 42 for details.
Perform a warm reset. See page 234 for details.
Perform a hard reset. See page 235 for details.
I don’t see anything on my
phone’s screen.
Adjust the display settings.
Charge the battery.
Perform a soft reset.
Problem Solution
When I tap the buttons or
screen icons, it activates the
wrong feature.
Calibrate the screen. See page 194 for details.
When I press Menu ,
nothing happens.
Not all applications or screens have menus. Try changing
to a different application.