Filter
Top Products
203
APPENDIX B
Frequently Asked Questions
If you encounter a problem with your handheld, do not call Technical Support
until you have reviewed the following list of frequently asked questions, and you
have also reviewed the following:
■ The README file located in the folder where you installed the Palm™ Desktop
software on Windows your computer or on your installation CD for Macintosh
users
■ The Palm Desktop online Help
■ The Palm Desktop software for the Macintosh User’s Guide located in the
Documentation folder on your installation CD
■ The “Palm Support Assistant” knowledgebase, accessible at www.palm.com
under the Support section
■ The most recent Palm™ i700 Series handheld HelpNotes on your regional web
site
If you are still having problems, contact Technical Support. See the Customer
Support card that comes with your handheld, or go to
www.palm.com.
NOTE Thousands of third-party add-on applications have been written for the Palm
OS
®
handhelds. Unfortunately, we are not able to support such a large number of
third-party applications. If you are having a problem with a third-party application,
please contact the developer or publisher of that software.