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Change the encryption algorithms for PGP protected messages
If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all recipients are
known to support.
1. In the device options, click Security Options.
2. Click PGP.
3. Select the check box beside one or more encryption algorithms.
4. Press the Menu key.
5. Click Save.
Turn off the prompt that appears before a PGP protected message is truncated
1. In the device options, click Security Options.
2. Click PGP.
3. Change the Warn about truncated messages field to No.
4. Press the Menu key.
5. Click Save.
To turn on the prompt again, change the Warn about truncated messages field to Yes.
Turn off the prompt that appears when you use a PGP key that is not recommended for use
1. In the device options, click Security Options.
2. Click PGP.
3. Change the Warn about problems with my PGP keys field to No.
4. Press the Menu key.
5. Click Save.
To turn on the prompt again, change the Warn about problems with my PGP keys field to Yes.
PGP protected message troubleshooting
Some signing and encryption options are not available on my device
Try performing the following actions:
• Verify that the email account that you are using supports all signing and encryption options.
• If you use message classifications, verify that the message classification supports the signing or encryption options that you want.
Try using a different message classification.
I cannot open an attachment in an encrypted message
The attachment information might not be available on the BlackBerry® Enterprise Server, your administrator might have set options to
prevent you from opening attachments in encrypted messages, or you might have received the message from an email account that does
not support attachments in encrypted messages.
User Guide
PGP protected messages
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