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encrypt the file. On the home screen or in a folder, click the Options icon. Click Security > Encryption. In the Media
Card section, change the Mode field to Device Password.
• For more information about synchronizing media files, see the Help in the BlackBerry Desktop Software.
Related information
About file encryption, 305
The media player screen closes
If you pause or stop a media file for a certain period of time, the media player screen closes to optimize the performance of
your
BlackBerry smartphone. In the media options, you can stop the media player screen from closing or change the
amount of time before the media player screen closes.
Related information
Change the amount of time before the media player screen closes, 139
The flash or video light dims or turns off
If the camera has a flash or the video light is turned on, and the battery power level drops below 20 percent, the flash or
video light dims to conserve battery power. In cold temperatures, when the battery power level drops below 20 percent, the
flash or video light might turn off.
Some pictures that I take are blurry
In low lighting conditions, the camera might compensate for the lack of exposure by using a slower shutter speed. If you
move the camera before the shutter clicks, the picture might be blurry. If the camera is using a slower shutter speed, an
exclamation point indicator appears at the bottom of the screen.
Depending on yourBlackBerry smartphone model, you might be able to decrease the blurriness in pictures that is caused
by slight movements of the camera by turning on image stabilization in the camera options.
I receive an error message after I rotate a picture
Every time you rotate a picture, your BlackBerry smartphone automatically tries to save the picture's new direction. You
might receive an error message if the picture is copyright protected, over a certain file size, or isn't in a JPG or PNG format.
If the picture isn't copyright protected and if you have a third-party image editing application, you might be able to reduce
the size of your picture or change the format of your picture to JPG or PNG and then try to rotate the picture again.
User Guide Media
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