Filter
Top Products
I cannot find files sent to me over a Bluetooth
connection
By default, files sent to your BlackBerry smartphone over a Bluetooth connection are saved in the folder that matches the
type of file sent.
Related information
Search for a file that is saved on your smartphone, 130
I lose my connection with a Bluetooth enabled car kit
Try the following actions:
• Verify that your car kit is using the latest software version available. For more information about your Bluetooth enabled
car kit's software version, see the documentation that came with your car kit.
• Move your BlackBerry smartphone to another location in your vehicle or turn your smartphone to face another
direction. The location of your BlackBerry smartphone's Bluetooth antenna in relation to your car kit's Bluetooth
antenna may affect the Bluetooth connection.
I can't share contacts with a paired Bluetooth enabled
device
Try the following:
• Verify that Bluetooth technology is turned on.
• Verify that your BlackBerry smartphone is paired with the Bluetooth enabled device.
• Verify that, in the Bluetooth options, the Contacts Transfer field is not set to Disabled.
• Verify that your BlackBerry smartphone is connected to a Bluetooth enabled device that supports the Handsfree profile
or the Object Push profile. For more information about supported profiles, see the documentation that came with the
Bluetooth enabled device.
Related information
Turn on or turn off Bluetooth technology, 275
Pair with a Bluetooth enabled device, 275
Share contacts with a paired Bluetooth enabled car kit, 277
User Guide Bluetooth technology
284