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I can't download a certificate or PGP key from an
LDAP-enabled server
Try the following actions:
• Verify that your organization permits you to download certificates or PGP keys from an LDAP-enabled server. For more
information, contact your administrator.
• If you changed the connection type that your BlackBerry smartphone uses to connect to an LDAP-enabled server, try
using the default connection type.
I forgot the PIN for Parental Controls
Once a PIN for Parental Controls has been set, it can't be recovered. To set a new PIN, you must delete all smartphone
data.
Related information
Change Parental Controls, 317
Turn off Parental Controls, 317
Delete smartphone data, third-party applications, or media card files, 315
User Guide Security
344