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Use a certificate to encrypt the encryption keys on your smartphone
Before you begin: To perform this task, your work email account must use a BlackBerry Enterprise Server that supports
this feature. For more information, contact your administrator.
If you have encryption for data that is stored on your BlackBerry smartphone turned on and your smart card reader
supports this feature, you might be able to use a certificate from the smart card to encrypt the encryption keys on your
smartphone.
1. On the home screen or in a folder, click the Options icon.
2. Click Security > Encryption.
3. Select the Two-factor Protection checkbox.
4.
Press the key > Save.
Generate an encryption key
Before you begin: To perform this task, your work email account must use a BlackBerry Enterprise Server that supports
this feature. For more information, contact your administrator.
If you can't send or receive work email messages, regenerating an encryption key might help resolve the issue.
1. On the home screen or in a folder, click the Options icon.
2. Click Security > Security Status Information.
3. Highlight a service.
4.
Press the key.
5. Click Regenerate Encryption Key.
SIM card
Depending on your wireless service provider and wireless network, your BlackBerry smartphone might not use a SIM card.
Protect your SIM card with a PIN code
To get your SIM card PIN code, contact your wireless service provider.
1. On the home screen or in a folder, click the Options icon.
2. Click Device > Advanced System Settings > SIM Card.
3.
Press the key > Enable Security.
4. Type your SIM card PIN code. If you exceed the number of allowed attempts to enter the SIM card PIN code, your SIM
card does not function.
5.
Press the key on the keyboard.
User Guide Security
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