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Chapter 11 : Troubleshooting 169
A secure site refuses to permit a transaction
Some websites don’t support certain browsers for transactions. Contact the
site’s webmaster to make sure the site allows transactions using your
phone’s web browser.
Calendar and Contacts
I haven’t entered any contacts or calendar events on my phone,
but when I open those apps, I see entries
The entries you see displayed in Calendar or Contacts have been
downloaded to your phone from one of your online accounts such as
Google or Microsoft Exchange ActiveSync. Anytime you are in Email,
Calendar, or Contacts, you can set up a relationship to wirelessly sync data
with one of these accounts. And after you enter the account settings in just
one of these apps, any information you have online is automatically
downloaded to all three—so if you set up a Gmail account in Email but also
have a Google calendar, your phone’s calendar automatically displays events
entered in your Google calendar.
You can remove an online account from an application so that that app no
longer syncs with that account (see Stop synchronization of Contacts with
an online account, Stop synchronization of Calendar with an online account,
or Delete an email account).
My personal and work contact and calendar information is
getting merged into a single view—I’d rather keep them
separate
The Palm
®
Synergy™ feature on your phone displays information from
several sources in a single view, so you can access your info quickly, without
having to remember where you stored it. Even though the information is
visible in one view, the sources of that information are kept separate.
In Calendar, to see events from just one calendar, tap the word All in the
upper-right corner of the screen and pick the account you want to see. See
Change the Calendar display.
In Contacts, the list view shows all contacts from all accounts. You can,
however, see what data comes from which account by opening the contact
and tapping Edit. If you want to unlink contacts, see Unlink a contact.
In Email, you can turn off the smart folder for All Inboxes (see Set email
preferences). Then make the inboxes of your individual accounts favorites so
that they're always easy to see in Account List view (see Add a folder as a
favorite).
I started entering a contact’s name in universal search, but I’m
not seeing the person in the results
• You need to enter at least two letters in universal search before contact
matches are returned.
• If the contact is a linked contact, universal search searches on the primary
profile only. Scroll through the contact match results to make sure that
universal search did not return a different match for your contact from the
one you were expecting.
For example, suppose you're searching for your friend Ed Smith’s contact
info. You have three contact entries for Ed that are linked, and the primary
entry happens to be the one listed by Ed’s screen name, ScubaEd. Typing
es is not going to find Ed’s contact; you have to type scu. To correct this,
make the contact listing Ed’s real name the primary contact (see Link a
contact).
Camera
Here are some tips for taking good pictures with the camera:
• Clean the camera’s lens with a soft, lint-free cloth.
• Take pictures in bright lighting conditions. Low-light images may be
grainy, due to the sensitivity of the camera.