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EU WARRANTY
Service Centres in England
Tel. +44 8705 159159
Service Centres in Ireland
Tel. +353 1 2898333
EU/EEA – Wide Guarantee: Conditions applicable in any country other than the country of original
purchase.
When the purchaser finds the appliance to be defective, he should promptly contact the proper sales
company or national distributor in the EU/EEA country where this guarantee is claimed, as indicated
in the “Product Service Guide” or the nearest authorised dealer together with this guarantee and proof
of date of purchase. The purchaser will then be informed whether:
(i) the sales company or national distributor will handle the repair service; or
(ii) the sales company or national distributor will arrange for trans-shipment of the appliance to the
EU/EEA country where the appliance was originally marketed; or
(iii) the purchaser may himself send the appliance to the sales company or national distributor in the
EU/EEA country where the appliance was originally marketed.
If the appliance is a product model which is normally supplied by the sales company or national
distributor in the country where it is used by the purchaser, then the appliance, together with this
guarantee card and proof of date of purchase, should be returned at the purchaser’s risk and expense
to such sales company or distributor, which will handle the repair service. In some countries, the
affiliated sales company or national distributor will designate dealers or certain service centres to
execute the repairs involved.
If the appliance is a product model which is not normally supplied in the country where used, or if the
appliance’s internal or external product characteristics are different from those of the equivalent model
in the country where used, the sales company or national distributor may be able to have the guarantee
repair service executed by obtaining spare parts from the country where the appliance was originally
marketed, or it may be necessary to have the guarantee repair service executed the sales company or
national distributor in the country where the appliance was originally marketed.
In either case, the purchaser must furnish this guarantee card and proof of date of purchase. Any
necessary transportation, both of the appliance and of any spare parts, will be at the purchaser’s risk
and expense, and there may be a consequent delay in the repair service.
Where the consumer sends the appliance for repair to the sales company or national distributor in the
country of use of the appliance, the service will be provided on the same local terms and conditions
(including the period of guarantee coverage) as prevail for the same model appliance in the country of
use, and not the country of initial sale in the EU/EEA. Where the consumer sends the appliance for
repair to the sales company or national distributor in the EU/EEA country where the appliance was
originally marketed, the repair service will be provided on the local terms and conditions prevailing in
the country of initial sale in the EU/EEA.
Some product models require adjustment or adaptation for proper performance and safe use in
different EU/EEA countries, in accordance with local voltage requirements and safety or other technical
standards imposed or recommended by applicable regulations. For certain product models, the cost
of such adjustment or adaptation may be substantial and it may be difficult to satisfy local voltage
requirements and safety or other technical standards. It is strongly recommended that the purchaser
investigates these local technical and safety factors before using the appliance in another EU/EEA
country.
United Kingdom
Ireland