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Troubleshooting
12. Troubleshooting
If you have problems with your communicator, Club Nokia Careline answers
questions and offers instructions over the phone. For more information on the Club
Nokia Careline see the Accessories section of the Getting Started Guide and Nokia
Careline Web page.
You can also visit Forum Nokia at www.forum.nokia.com for information and
support material related to the communicator.
1. Phone or communicator interface does not start; both displays remain blank
Make sure that the battery is properly installed and charged.
Make sure that the contacts on the battery and the desktop stand are clean.
The battery charge may be too low for operation. Check the display and listen for
the low battery warning tones. Charge the battery as described on page 21. If the
NOT CHARGING message is displayed, the charging is suspended. Temperature
extremes will affect the ability of your battery to charge: allow it to cool down or
warm up first. Wait for a while, disconnect the charger, connect it again and retry.
If charging still fails, contact your local Nokia dealer.
2. Communicator interface does not start; cover phone display is flashing
The communicator memory is corrupted. Contact your local Nokia dealer.
3. The battery is attached, but the phone does not work
Try to switch on the phone by pressing the key for several seconds.
Linda1.book Page 241 Friday, April 12, 2002 8:31 PM