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Troubleshooting
3 If the data call is active, but you cannot download WWW pages with the WWW
browser, make note of the most recent status indication displayed to you in the
title bar of the WWW browser.
• If the status indication reads Waiting for reply from host or Looking up host
address, it is likely that the WWW address (URL) has been mistyped, or there
is a problem with proxy server settings in the Internet Access Point or the
proxy server itself, or there is a transient problem with the WWW server or
Internet connections between the WWW server and your Internet Service
Provider. Check the proxy server settings explained on page 135. Disconnect
the call, wait for a couple of minutes, and retry the connection. If the
connection still does not succeed, contact your Internet Service Provider.
• If the status indication reads Logging into network or Connected, the problem
is most likely in your Internet Access Point settings (See page 132 for details)
or your Internet Service Provider’s dial-up system, or you might need a script
in order to connect to your Internet Service Provider. Disconnect the data
call, wait for a couple of minutes, and retry the connection. If the connection
still does not succeed, contact your Internet Service Provider.
4 If your data call is unexpectedly dropped, this may be a case of poor network
conditions, congestion in the phone network, or a too low inactivity period
setting.
If you are unable to connect to the Internet after repeated attempts, and have
successfully used your Internet connection previously, or get error messages when
starting the WWW browser, remove and replace the battery and try again.
12. Infrared problems
The communicator may be connected to a PC, laptop, printer, digital camera,
wireless phone or another communicator via the infrared connection.
Linda1.book Page 248 Friday, April 12, 2002 8:31 PM