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Troubleshooting
Check that the flight mode is not active. For more information see ‘Flight profile’
on page 91.
Restart the communicator by removing the battery, waiting thirty seconds, and
replacing it again.
Try charging the communicator. If you see the battery level indicator on the phone
but the phone does not work, contact your local Nokia dealer.
Check the signal strength indicator: you might be outside the network service area.
Make sure that the telephone service is activated for your SIM card.
Check if there is an error message on the display after switching on. If so, contact
your local dealer.
Check that the SIM card is correctly installed, see the Getting Started Guide.
4. Communicator interface is not activated or applications stop responding
Close the cover and open it again. If this does not help, close the cover and remove
the battery. Replace the battery and open the cover again. Wait while the
communicator performs a self-test and starts.
Try charging the communicator.
If the device does not respond even after several restarts (disconnect the charger,
take battery out, wait for 30 seconds, and replace the battery), remove all
temporary files as follows:
1 Disconnect the charger and remove the battery to restart the communicator.
2 Insert the battery and open the cover.
3 When you see the Nokia 9210i Communicator Welcome screen, immediately
press and hold down the Ctrl+Shift+I keys. The I key should be pressed last.
Linda1.book Page 242 Friday, April 12, 2002 8:31 PM