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Chapter 10 : Preferences 157
IMPORTANT If you have a Palm profile from a phone that you no longer use,
you can sign in to your existing profile. All info associated with your profile is
downloaded to your new phone.
Run Quick Tests
If you are troubleshooting your device with a support agent, you can run
Quick Tests to get diagnostic information. If you need more information
after running Quick Tests, you can run one or more Interactive Tests (see
Run Interactive Tests).
1 Open Device Info .
2 Open the application menu and tap Quick Tests.
3 Work with the support agent to view and report the test results.
Run Interactive Tests
If you are troubleshooting your device with a support agent and need more
information after running Quick Tests (see Run Quick Tests), you can run
one or more Interactive Tests.
1 Open Device Info .
2 Open the application menu and tap Interactive Tests.
3 Work with the support agent to run and view results from one or more
tests.
Change default applications
If you have more then one application on your phone that can perform a
particular function, you can change the default application to use for that
function. For example, your phone comes with two applications that can be
used to show the map location of an address: Google Maps and VZ
Navigator. You can select which of these applications opens by default when
you tap an address to see its location on a map. Google Maps is the default
application.
1 Open Device Info .
2 Open the application menu and tap Default Applications.
3 Tap a dat a type in Data Types and tap an application.
To override the default application setting when looking for the map location
of an address: Press and hold Option , tap the address, and tap an
application.
Use Certificate Manager
Certificates are digital documents that are used to authenticate and
exchange information on networks. Certificates can be issued for a user, a
device, or a service.
Add a certificate from USB drive storage
You can install a certificate that is located in the USB drive storage on your
phone. To copy a certificate into USB drive storage, see Copy files between
your phone and your computer.
1 Open Device Info .
TIP You can also perform a full erase by pressing and holding Option + Sym +
power.