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Attendant-Based Services
MD Evolution – Dialog 4223 Professional
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You will hear a specific voice announcement each time you lift your
handset or attempt to place a call in handsfree mode. By default,
the message is: “Your extension is receiving external calls of the
attendants”.
Notes:
Your rights to the general calls acceptance service depend
on your facility’s different private and public networks.
When you have the right to the service, a digit may be dis-
played at the end of the first line of your extension’s screen.
Whether or not the service is active on your extension, it will
indicate the number of calls currently being processed by
the attendants. If it is flashing, this means that at least one
call is waiting to be processed. The purpose of this digit is
to encourage you to activate the general calls acceptance
service on your extension.
Answering a Call from a Door Phone
Your telephone facility may be equipped with a door phone, the
calls from which are usually processed by the attendants, just as
the general calls are for your facility.
According to a right assigned to your extension, you may be
allowed to answer calls from a door phone. This is generally the
case.
The general calls acceptance service previously described, also
manages your ability to assist the attendants by accepting or
declining door phone calls.
A door phone call is presented exactly as any other incoming call
would be.
Notes:
The presentation of a door phone call usually lasts no more
than 30 seconds. After this timeframe, the door phone call
will be automatically disconnected. A door phone call may
not be placed on hold, nor may it be transferred.
The door phone is usually logged on by an electrical
mechanism independent from your telephone facility.
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