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Attendant-Based Services
MD Evolution – Dialog 4223 Professional
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Complete Third Party Call Forward
Service
You have access to the Follow me or third party call forward
services that allow you to remotely program call forwarding from
the extension that will become the recipient. See also the “Call
Forwarding Services” section.
Your facility’s attendants have access to a complete third party call
forwarding service that enables them to define a call forward for
any user’s account, including yours.
This may consist of a call forward on no-answer condition, a call
forward on busy condition, a call forward on no-answer and busy
conditions, or an immediate call forward. It may also consist of a
call forward on Do not disturb condition, or a call forward on mini-
message condition.
When applicable, the number to which calls may be forwarded
could be an internal party’s individual extension, a hunt group,
another user’s personal group, or even the access number for an
integrated voice mail system that your facility may use. It may also
consist of an external number.
Programming this third party call forwarding service is carried
out similarly to the Follow me service – see the “Call Forwarding
Services” section.
First, they simply dial the extension number to call forward from,
and then designate the internal or external call forward recipient, if
applicable.
When an attendant carries out this operation, he/she does not
need to enter any user passwords – not even his/her own.
A call forward programmed in this manner is effective immediately.
In terms of the rights assigned to your extension and each targeted
recipient extension, it may be possible for you to program call for-
wards on behalf of a third party account.
Generally speaking, this assumes that you know the third party’s
user password for whom you are programming the third party call
forward.
Note: Besides attendants, there are certain users – perhaps
yourself – who may also have the privileged right to program
third party call forwards without entering any user passwords.