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Operations during a Call
MD Evolution – Dialog 4223 Professional
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In every case, the procedure is the same:
Transfer Press the Transfer key to transfer the call in handsfree mode.
d Or, simply replace the handset when in handset mode.
In either case, the call is transferred, and the two parties disappear
from your extension.
Notes:
If there are more than 2 parties on your telephone, the call
transfer will be carried out between the party currently con-
versing with you, and the last party who was placed on hold.
Call transfers between two external parties may also be
permitted. This essentially depends on your facility’s
configuration. If you need more information, contact your
system administrator.
Your facility may allow call transfers between two external
parties; however, it is recommended to never transfer to an
automatic machine such as: an information system, a net-
work voicemail system, etc. The connection could be very
long and costly. Moreover, during the entire duration of the
transfer, two of your facility’s ISDN network lines are busy,
which may limit other calls.
Conference Call with N Participants
When an enquiry call is established, i.e. when you are carrying on a
conversation with one party while another is on hold, you may also
decide to establish a 3-way conference call including your two calling
parties and yourself.
To do so, whether you are carrying on a conversation using the
handset or handsfree mode:
CONFERENC Press the dynamic function key shown on the left.
The 3-way conference call is established, and your extension’s
screen will be as illustrated below:
FRI 20-APR 03:31:00 PM
L2 WESSON Paul-407 02:53
DTMF CONFERENC INFO_COMM CALL_PARK >
Conference
L2 WESSON Paul-407 03:23
DTMF INFO_COMM CALL_PARK >